sekawanbet Platform Privacy Notice

This page describes what we collect when you use sekawanbet and how we keep that data protected. Your account information—email, phone, identity document, transaction history—is encrypted and stored securely. We do not sell your data to third parties or share it beyond what is necessary for account management and legal compliance.

When you open a sekawanbet account, we collect basic identity data for Know Your Customer (KYC) verification. When you place bets on football, live casino, slots, or esports, we record your transactions. We use this information to operate the platform, prevent fraud, comply with local law, and improve our service.

Our privacy practices apply to all sekawanbet products—sportsbook (Liga 1, Piala Indonesia, Piala AFF, Champions League, Premier League, MotoGP, badminton), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). This notice explains your rights and our obligations.

What We Collect on sekawanbet

We collect the following information when you use sekawanbet:

• Account data: Your email address, phone number, full name, date of birth, identity document number (ID card or passport), and address.
• Transaction data: Every deposit, bet, win, loss, and withdrawal, including amounts, timestamps, payment methods, and game or match identifiers.
• Device and connection data: Your device type (Android phone, iOS device, desktop), operating system version, IP address, and browser type when you access sekawanbet.
• Usage data: Which games or sports you access, how long you play, which tables or matches you view, and your betting patterns.
• Communication data: Messages you send via our live chat support, email inquiries, and any feedback you submit.

We collect this data through your account registration, login sessions, deposit and withdrawal forms, and betting interactions on the sekawanbet app or website.

How We Use Your Data

We use the data we collect for the following purposes:

• Account management: Verify your identity, prevent fraud, manage your login sessions, process password resets, and handle account closures.
• Payments: Confirm deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and process withdrawals securely.
• Legal compliance: Comply with anti-money-laundering (AML) regulations, report suspicious activity to authorities if required, and verify jurisdiction eligibility.
• Service delivery: Calculate your bet outcomes, credit winnings, settle disputes, and provide customer support.
• Platform improvement: Analyze usage patterns to identify bugs, improve user experience, and develop new games or features on sekawanbet.
• Marketing (optional): Send newsletters about new tournaments (Liga 1, Piala AFF), game launches, or promotions—only if you opt in.

We do not use your data for purposes beyond those listed above without your explicit consent.

Data Storage and Security on sekawanbet

We store your data on encrypted servers. Transmission between your phone or browser and our sekawanbet servers uses TLS/SSL encryption. Your password is never stored in plain text—we use cryptographic hashing so that even our employees cannot see your password.

Our servers are located outside Indonesia. Your data may be processed in jurisdictions with different privacy laws. By using sekawanbet, you consent to this international data transfer. We apply the same security standards globally as we do in Indonesia.

We retain your account data as long as your account is active. If you request account closure, we delete personal information within a reasonable timeframe (typically 30 days), except where we must keep records for legal or tax compliance. Transaction records are kept for at least 5 years to support AML reporting and audit requirements.

Third-Party Processors

We use third-party service providers to operate sekawanbet. These processors—payment gateways, identity verification vendors, analytics platforms, and hosting providers—may access your data as necessary to perform their functions. We require them to protect your data with the same standards we apply.

Our payment processors (supporting mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers) may retain transaction records separately. Check their privacy policies for details.

We do not sell your data to advertisers, data brokers, or marketing companies. Third parties access your information only to perform services for sekawanbet.

Cookies and Tracking

We use cookies on the sekawanbet website to remember your login session, language preference, and betting history. Cookies are small files stored on your device. You can disable cookies in your browser settings, but some sekawanbet features may not work properly without them.

We also use analytics tools to track how users navigate sekawanbet. This data is anonymized and helps us improve the platform—for example, identifying which games are most popular or which features cause confusion.

We do not use cookies to track you across other websites or to build a profile for sale to advertisers.

Jurisdiction and Compliance

Our services are available only where local law permits. We comply with gambling regulations in each jurisdiction where we operate. Your access to sekawanbet is restricted based on your verified location during KYC. If you access sekawanbet from a jurisdiction where online wagering is prohibited, your account may be suspended or closed.

Users are responsible for verifying that access and use of sekawanbet comply with their own jurisdiction's regulations. We do not offer our services in jurisdictions where online wagering is prohibited.

If authorities in your jurisdiction request user data for legal investigations, we may disclose information as required by law.

Contact Us About Your Data

To request a copy of your data, ask for corrections, request deletion, or lodge a privacy complaint, contact our support team via live chat or email through the sekawanbet app or website. Include your account email and a clear description of your request.

Our support team is available during Jakarta business hours. Response times vary by volume, but we aim to address data-access requests within 30 days.

If you believe we have violated your privacy rights, you may also lodge a complaint with the data protection authority in your jurisdiction.

Updates to This Privacy Notice

We may update this privacy notice as our platform and legal obligations change. We will notify you of material changes via email or a prominent notice on sekawanbet. Your continued use of the platform after an update means you accept the revised notice.

The current version of this notice is the one displayed on the sekawanbet website and app. Check back regularly for updates.

Summary of Our Privacy Commitments

We at sekawanbet are committed to protecting your personal data. We encrypt your information, keep it secure, and use it only for purposes necessary to operate the platform and comply with law. We do not sell your data or share it with advertisers. You have the right to access, correct, and delete your information, and to opt out of optional communications.

Your privacy is a key part of how we build trust with our users. If you have any questions about how we handle your data or your rights, contact our support team anytime.